Uber eats manager

Author: g | 2025-04-24

Uber Eats Manager: A portal accessed online to access account and payment information for your store. Uber Eats Orders: The application on your dashboard to receive and manage Uber Eats orders. Uber Eats Orders Username. You can locate it in Uber Eats Manager: Log in to Uber Eats Manager. On the left-hand side, select the Users tab.

What is Uber Eats Manager?

Why am I not able to log in?You have 2 ways to log in to Uber Eats Manager.Log in with your Uber Eats Manager credentials:Enter your email address/phone number and password associated with Uber Eats Manager.Log in with your Uber Eats Orders credentials:Enter your email address/phone number and password associated with Uber Eats Orders.Next, enter your PIN associated with Uber Eats Orders.How do I enable push notifications?Open Uber Eats Manager and go to “Account”.Tap “Notification settings”.Customize the notifications you want to receive.Make sure that your that you enable push notifications for the Uber Eats Manager app in your phone.What does “Sales” mean in the app? Order volume? Ticket size? Downtime?Sales: The total value of items sold plus applicable taxes. Sales does not include delivery charges, other fees or taxes, or deductions for Uber’s fees, so it is not representative of your payout. See your Payment Details report for payout information.Order Volume: The number of orders your restaurant completed. Canceled or undelivered orders are included if you received payment for them.Ticket Size: The average value of items sold per order, including applicable item sales tax.Downtime: How long your restaurant was unavailable during your menu hours.How do I view my sales or operations for a different range of time?Go to the homepage and navigate to the top of the screen.Scroll to the right to view all options.Choose the time range you want to view: Today, Yesterday, Last 7 Days, Last 12 Weeks, Last 12 months.How do I refresh my data?Pull down the home screen to refresh your data and see the most up-to-date business metrics.Why aren’t all my stores appearing in the app?All stores must be associated with your Uber Eats Manager credentials. If a store is not associated with the email or phone number used to log in, the store will

Introduction to Uber Eats Manager

An article from Published July 21, 2020 • Updated Dec. 21, 2020 Permission granted by Uber Eats UPDATE: Dec. 21, 2020: Uber Eats added new insights to its Uber Eats Manager by sharing data with partners on how a merchant's operations on the marketplace compare to others in their area and suggesting actions that can be done to improve, according to an email sent to Restaurant Dive. The updated insights were created after receiving feedback from merchants that wanted more real-time data to help make more informed decisions about their customers and operations. Insights also now include information like menu views and loyalty, relative to others. The company added a "thumbs up" or "thumbs down" feature to provide feedback on whether the insights are useful. Dive Brief:Uber Eats launched a U.S. pilot program Tuesday that will allow partner restaurants to provide online ordering directly on their websites either for pickup or delivery with no commission through the end of the year, Therese Lim, head of restaurant product at Uber Eats, said during a press call on Friday. Using this tool, restaurants will be able to customize their colors and themes and create a branded experience on their website. The company also extended its waiver of all restaurant fees for Uber Eats pickups in the U.S. and Canada for the rest of 2020, she said. The company also added an Uber Eats Manager mobile app to allow restaurant managers to monitor delivery business on the go, according to a press released shared with Restaurant Dive. The app will track sales volumes, operational statistics, earnings and sales trends in real time, Lim said. It will also alert the manager if something goes wrong in the store, such as if a tablet was accidentally unplugged or if a staff member forgot to accept a delivery order. Restaurant partners have access to the company's Customer Engagement and Customer Insights Dashboard features, which will be accessible in the Eats Manager and a traditional desktop or browser. Customer Engagement will allow restaurants to respond to customer complaints or compliments, while Customer Insights allows restaurants to view

Managing access in Uber Eats Manager

Item availability > and select the item(s) and/or customization(s) that are unavailable. You will be able to mark them as ‘Sold out today’ or ‘Sold out indefinitely’ - just remember to mark them as ‘Available’ again when you’re ready! How to make changes via Restaurant Manager: Click ‘Menu’ to access. You can quickly mark an item as out of stock by navigating to that item within the ‘Items’ tab of Menu Maker. Mark it as ‘Sold out indefinitely’ or just ‘Sold out today’. Once your stock is replenished, it’s just as easy to turn it back on in your menu. Too many out of stock items on your menu can impact sales, so make sure to remember to untoggle the ‘Item out of stock?’. If you don’t plan to replenish the item, remove it from your menu.Additional opportunitiesWe understand this may be a challenging time for you and your restaurant. As customers choose to stay home, in-store traffic to restaurants may be impacted and we understand Uber Eats may become an increasingly important channel for your business. We have a number of options available that can help you stand out in the app and promote your business.Offer pickup option to customers to increase demand Given there are many restrictions being put in place that limit dine-in options for your customers, offering pickup can be an alternative for a new source of business. We announced that we are providing a limited time 0% pickup marketplace fee* offer for restaurants in available markets that have the feature enabled. If you do not have the pickup feature but wish to enable it, please indicate the following in this form or reach out to your Account Manager:Reason for contacting support? [ACCOUNT & SETTINGS]Sub-Reason [ISSUE NOT LISTED]Do you currently work with Uber Eats? [YES]Please describe the question you have*You will retain 100% of bookings from Uber Eats pickup orders for a limited time, after which the commission will return to the signed contract rate. You will receive an email from Uber Eats at least seven business days prior to the marketplace fee returning to your contract rate. This offer is only valid in markets in which Uber Eats offers the pickup feature.Use your own delivery staff to increase utilization While the Uber platform can connect you with independent delivery people who deliver to your customers, we realize you may be reconsidering what to do with. Uber Eats Manager: A portal accessed online to access account and payment information for your store. Uber Eats Orders: The application on your dashboard to receive and manage Uber Eats orders. Uber Eats Orders Username. You can locate it in Uber Eats Manager: Log in to Uber Eats Manager. On the left-hand side, select the Users tab.

Managing promotions through Uber Eats Manager

Orders come inYou can download the Uber Eats for Restaurants app from the android app store or iOS app store and use it on your own tabletYou can download the Uber Eats for Restaurants app from the android app store and use it on your own Android smartphone - after downloading, be sure to toggle the following to allowed: Settings > Apps > Uber Eats > Advanced: Display over other appsREVIEW UBER EATS HOW-TO GUIDES In case you’re new to delivery or Uber Eats - or if you just need a refresher - check out our restaurant resources page to get started. You’ll find the following how-to guides so you can master the ins and outs of all that Uber Eats can do for you: Restaurant Dashboard The dashboard organizes each order into a step‑by-step process. Restaurant Manager Use this all‑purpose tool to manage and optimize your business. Menu Maker Your guide to creating a new menu and editing an existing menu in Menu Maker How to grow your business Get tips on boosting your business using the tools you get as a partner. Uber Eats demystified Get an inside look into what happens when customers order in the app. Order accuracy guide See how our order accuracy and fraud protection plan works for you.Managing your day-to-day operationsWe know you have a lot on your mind so we want to remind you of the capabilities of both Restaurant Dashboard and Restaurant Manager. These tools give you the option to access and make changes remotely, give you flexibility, and ensure that customers are not placing orders you won’t be able to complete. Read on for tips:Opt-into daily pay to improve your cashflow We recognize that managing your business’ cash flow during these uncertain times will be top of mind so we’ve rolled out a new feature that allows restaurant partners to receive daily payouts, rather than the standard weekly billing cycle. This feature is available for no additional fee until Friday, July 17th.Simply login to Restaurant Manager and click “Opt in” on the Payments tab to enable this feature.Update your menu hours to reflect what your restaurant can handle With the changing nature of the situation, you may find yourself in a circumstance where you would like to close or shorten hours for your restaurant(s). Should that be the case, we want to remind you that you’re able to do so

What is the Uber Eats Manager App?

More to find exactly what you're looking for.Why Uber for Business? The proof is in the platform Available globallyUber for Business is available in 6,000+ cities across 32 countries, making it easy to scale employee meal solutions to current international offices, or as you grow.One platform for meals and tripsEasily manage employee trips and eats on one intuitive platform and avoid dealing with multiple billing systems, vendor invoices and more. Focused on sustainabilityWhether it's multi-modal delivery to cut down on emissions, utensil opt-in to reduce plastic waste, or group orders to improve efficiency, we operate with sustainability in mind.More ways to saveSet spending limits on meal programmes or offer vouchers (you pay only for the amount used). Plus, order by group size to avoid bulk orders. Additionally, sign up for Uber One for added discounts.Start fuelling your business with great food"Being able to add one corporate card was a huge relief, not only for the employees but also for people approving expenses." Suzanna Hodder, Workplace Manager, BetterHelpExplore more resourcesSee how group orders with Uber Eats help bring camaraderie back to the table – whether in the office or at home.Read about how an Uber One membership gives your business and employees savings and members-only perks.Frequently asked questionsHow does Uber Eats work for office food delivery?Down SmallThe options for food delivery to your office include setting up a group order for team lunches or a meal programme with spending limits and location restrictions so employees can order from Uber Eats on

Your guide to Uber Eats Manager

Download the Uber Eats appYou can order food from your favorite restaurants through Uber Eats while at home, on the go, or from wherever you are. Download the Uber Eats app now, and you're only a few taps away from enjoying a delicious meal.How the Uber Eats app worksDownload the Uber Eats appOpen the App Store or Google Play, search for Uber Eats, and download the app. Open the app and sign in or create an account.Browse our restaurantsEnter your location and discover which restaurants are available near you, or search for a dish or cuisine and place your order.Track your orderOnce you've placed your order, you can keep track of it in the app, which will let you know when the delivery person is on their way.Frequently asked questionsWhere is Uber Eats available?Down SmallThe app is available in more than 700 cities worldwide. Open Uber Eats app or check our locations list to see what restaurants are near you. What if I have a problem with my order?Down SmallWe're here to help. Once you've placed an order, just contact our Support team through the Help section in the app and we’ll take care of your issue.Can I use my Uber account on the Uber Eats app?Down SmallYes. If you already have an account with Uber, you can use the same account to order food on the Uber Eats app. Just sign in with that account when you open the app.Can I save addresses?Down SmallYes. If you want to deliver to an apartment or office, don't forget to enter the building name, floor number, and room number. You can also add a delivery note to help the delivery person with an easy dropoff.What if I need additional help?Down Small. Uber Eats Manager: A portal accessed online to access account and payment information for your store. Uber Eats Orders: The application on your dashboard to receive and manage Uber Eats orders. Uber Eats Orders Username. You can locate it in Uber Eats Manager: Log in to Uber Eats Manager. On the left-hand side, select the Users tab.