Hitachi ID Password Manager
Author: w | 2025-04-23
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Hitachi ID Password Manager by Hitachi ID Systems
Idan Shoham, CTO & Co-Founder Hitachi ID Systems delivers industry-leading IAM solutions to medium and large organizations, including over 1200 customers and 14 million users who use them to secure access to both on-premises and cloud-hosted applications and directories. Its products are recognized as technology leaders by analyst firms. The Hitachi ID Systems office space showcases a combination of collaboration and innovation in motion. In the open concept workspace, Idan Shoham, the CTO and company co-founder works with the engineering and services teams to expand the capabilities of their identity and access management (IAM) solution portfolio and deliver robust solutions to customers. While the Hitachi ID engineering team works on technology design, development and testing, the solution delivery team engages with customers to deploy complete solutions in customer environments, at scale. Feedback from the solution delivery team to the engineering team drives ongoing innovation and new product releases, fueling the evolution of both the company and its products. A quiet workplace belies the rapid pace of innovation and customer delivery work at Hitachi ID Systems. “The work culture at Hitachi ID Systems is informal, with a flat organization and strong emphasis both on addressing customer challenges and on work/life balance for our employees,” mentions Shoham. “We collect information from many sources: first and foremost, from frequently engaging with our customers and discussing their challenges and roadmaps,” states Shoham. Hitachi ID Systems’ team also study RFP documents from prospective customers regularly, which gives them a bigger view of market trends. In addition, the company engages with analyst firms to get their take on market direction. “These are all inputs fed into our decision-making process, which mainly (re)prioritizes R&D work,” adds Shoham. What comes out is an IAM solution that meets or exceeds customer objectives. An Integrated IAM Solution The core product from Hitachi ID is its Identity Manager, which provides identity administration and access governance functionality: automation from systems of record, request/approval workflows for incremental access, access certification, role-based access control where appropriate, segregation of duties and risk scoring policies, identity and entitlement analytics and more. Perhaps uniquely in the marketplace, this product is built on a shared platform that also provides many complementary feature sets: • Full lifecycle management for security groups and mail distribution lists is included in Identity Manager. • Password Manager -- enabling users to manage their own credentials, both routinely and in the event of a login problem. Password Manager can manage passwords (obviously) but also RSA and similar hardware tokens, 2FA applications such as from Okta, Ping or Duo Security, enroll biometric samples such as voice prints, collect and distribute PKI certificates, reset PINs on smart cards and more. • Federated single sign-on via SAML -- typically into SaaS applications such as Salesforce.com or Cisco WebEx is included with Password Manager. • Privileged Access Manager -- randomizing and vaulting passwords to sensitive accounts; authenticating, authorizing and brokering user logins to managed endpoints; replacing embedded passwords in scripts and applications with secure API calls; periodically changing
Hitachi ID Password Manager hitachi-id - pdf4pro.com
SAP, z/OS, SaaS applications or policy enforcement, that’s a tall order which Hitachi ID’s expert team is nonetheless able to meet. Front line customer support at Hitachi ID is a team of experts, not simple note takers who follow a script. Scalability and service resilience Users demand a responsive system and IT needs the system to survive peak workloads. The Hitachi ID Management Suite meets a variety of scalability and service resiliency metrics through a combination of unique technologies. First and most fundamentally, there is an active-active replication model where multiple application servers each have their own, private database instances and where workload -- user interface sessions, API calls and workflow processes are load balanced across geographically distributed nodes. Next, work is preferentially performed in SQL stored procedures rather than in application logic, to reduce the need to serialize data in and out of the database. Finally, application code is compiled, native C++ code rather than .NET or Java, eliminating the need for sandbox VMs and improving performance by a factor of 2 (.NET) to 10 (Java). The end result of all this technology is a system that can manage up to about 20,000,000 identities while providing full governance workflows and controls. It’s also a system where real-world customers have on-boarded over 200,000 managed endpoints for PAM or process over 50,000 access requests per day or 20,000 password updates per hour. Geographic redundancy and a master-master model means that the service can survive loss of a single server or even a whole data center without human intervention. Joiners, Movers and Leavers The most fundamental feature of an IAM system is to grant access to systems and applications when people join an organization -- i.e., employees are hired, contractors start work, etc.; When the same people move within an organization -- change manager, department or location for example -- their access rights should be updated to reflect their new relationship with the organization. Finally, when people leave, their access rights should be revoked and any data (e-mail, filesystem) archived. Joiner/mover/leaver processes are notoriously complex and many organizations defer process automation until after they have completed a data cleanup. In reality, this doesn’t help: what blocks process automation is not due to inappropriate access rights but undocumented, complex processes. Hitachi ID offers a unique solution to this challenge, by offering no-cost reference implementations called “Identity Express” to customers. Identity Express encapsulates best practices business processes and can be deployed easily to replace legacy processes. This approach to process automation leads to stronger controls and improved process velocity (SLAs) while materially reducing implementation risk, cost and timelines. Shoham adds, “Reference implementations such as HR-driven hire/ transfer/fire processes for employees; request-driven start/end processes for contractors; name changes; leaves of absence; transfers across departments, locations or managers; periodic and event-triggered access reviews are all included in Identity Express.” Self-Service, Anywhere The Password Manager component of the Hitachi ID Suite manages credentials across systems and applications, including password synchronization, self-service password and PIN reset, strong authentication,Hitachi ID Password Manager: Enrollment, password
A free program for Android, by Confielder.Remote Control for All Hitachi TV is a remote control app for the Japanese TV system, Hitachi. It allows you to change the program, channel, and volume from your smartphone or tablet with a simple and easy-to-use interface. It is compatible with Android and is available for free in the Google Play Store.Remote Control for All Hitachi TV is an extremely easy-to-use app. It is designed to work with your smartphone or tablet, and you will not need to download any additional hardware or software to make it work. You can use it to change the program, channel, and volume on your devices.Program available in other languagesPobierz Hitachi TV Remote Controller [PL]Unduh Hitachi TV Remote Controller [ID]Download do Hitachi TV Remote Controller [PT]Tải xuống Hitachi TV Remote Controller [VI]Hitachi TV Remote Controller herunterladen [DE]Download Hitachi TV Remote Controller [NL]ダウンロードHitachi TV Remote Controller [JA]Télécharger Hitachi TV Remote Controller [FR]Hitachi TV Remote Controller indir [TR]تنزيل Hitachi TV Remote Controller [AR]Ladda ner Hitachi TV Remote Controller [SV]下载Hitachi TV Remote Controller [ZH]ดาวน์โหลด Hitachi TV Remote Controller [TH]Скачать Hitachi TV Remote Controller [RU]Descargar Hitachi TV Remote Controller [ES]Hitachi TV Remote Controller 다운로드 [KO]Scarica Hitachi TV Remote Controller [IT]Alternatives to Hitachi TV Remote ControllerExplore MoreLatest articlesLaws concerning the use of this software vary from country to country. We do not encourage or condone the use of this program if it is in violation of these laws.. Looking For Hitachi ID Password Manager? Read Hitachi ID Password Manager from hitachiid here. Check all flipbooks from hitachiid. Hitachiid's Hitachi ID Password Manager looks good? Share Hitachi ID Password Manager online. Looking For Hitachi ID Password Manager? Read Hitachi ID Password Manager from hitachiid here. Check all flipbooks from hitachiid. Hitachiid's Hitachi ID Password Manager looks good? Share Hitachi ID Password Manager online.Hitachi ID Password Manager - Transparent Password
Service account passowords; recording user requests, approvals and activity and more. • All Hitachi ID solutions include both the ability to leverage existing multi-factor authentication solutions or - for organizations that have not yet deployed an MFA system - include an out-of-the-box MFA smart phone app. • All Hitachi ID solutions are available either for on-premises deployment and as a service. • A complementary smart phone app -- Hitachi ID Mobile Access -- is included to access the Hitachi ID solutions’ web portal even if there is no accessible, public URL. By offering so many complementary features on the same platform, which can be deployed just once (features are activated via a license file), Hitachi ID offers its customers a unique value proposition: lower TCO due to fewer products, application servers, database instances, etc. combined with simpler deployment, less required administrator training, fewer distinct version upgrades to schedule and a better user experience, as users sign into a single portal for a wide variety of access-related services: “change my password,” “resolve login problem,” “request incremental access,” “sign into a privileged account” or simply “launch SaaS login session.” Customer care Customer service and satisfaction are Hitachi ID’s top priority. This seemingly simple objective depends on many components: • A friendly user interface. In the context of access governance, this mainly means helping users to request appropriate access -- something Hitachi ID does with a recommendation system, by enabling requesters to compare the entitlements of recipients and model users and by intercepting ‘access denied’ errors on key systems such as the Windows shell or SharePoint web sites.• Accessibility from relevant contexts -- for example access to self-service password reset from a PC operating system login screen, even when that PC is a laptop and the user is away from the office, and must reset a locally cached password. • A system that is performant, to avoid user frustration waiting for their screen to refresh. • Integrations with the relevant systems, appliations, directories and other infrastructure that Hitachi ID’s customers operate -- everything from Active Directory to z/OS mainframes, Salesforce.com and Office 365 tenants and ServiceNow tickets. That’s all technology. Customer satisfaction also depends on how customers collaborate with software vendors such as Hitachi ID. With this in mind, Hitachi ID offers a fixed-price/ defined deliverables model for implementation professional services. This has the effect of transferring deployment risk from customers to Hitachi ID. It also forces customers to think carefully about deliverables, which reduces false starts and wasted effort.--> The work culture at Hitachi ID Systems is informal, with a flat organization and strong emphasis both on addressing customer challenges and on work/ life balance for our employees -->Hitachi ID also employs an industry-leading team of customer support analysts. The objective is for the randomly selected person who picks up an incoming support call to be able to resolve at least 80% of incoming inquiries. Considering that these inquiries could be in regards to anything from load balancer configuration to integration withHitachi ID Password Manager by Hitachi ID Systems, Inc. - Issuu
OverviewUsed with Bravura Security Suite ( software onlyBravura Security Browser Extension provides an easy-to-implement and easy-to-use way of managing the passwords that people need to as part of their day to day business activities. It leverages two decades of Bravura Security’s enterprise cybersecurity solutions that organizations around the world already trust for their security needs. You can trust that Bravura Security will protect and respect your privacy. Bravura Security, an analyst-recognized leader formerly known as Hitachi ID Systems, Inc., delivers decades of experience and the industry's only single Identity, Privileged Access, Password and Passwordless management platform, the Bravura Security Fabric.DetailsVersion2.0.3UpdatedOctober 30, 2024Offered byBravura Security ( formerly Hitachi ID Systems )Size19.52KiBLanguagesDeveloper Email [email protected] developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.PrivacyThe developer has disclosed that it will not collect or use your data. To learn more, see the developer’s privacy policy.This developer declares that your data isNot being sold to third parties, outside of the approved use casesNot being used or transferred for purposes that are unrelated to the item's core functionalityNot being used or transferred to determine creditworthiness or for lending purposesRelatedSAML Message Decoder4.3(32)Collects and displays SAML messagesSAML DevTools extension4.2(29)A chrome developer tools extension for viewing SAML messages in chromeSecret Server Clipboard Utility2.9(22)Clipboard helper for Secret ServerDegreed Extension3.7(62)Track all your learning.Bravura Safe0.0(0)A secure password manager for all of your devices.SAML-tracer4.4(31)A debugger for viewing SAML messagesThe VPNForPC - Latest Update News0.0(0)The extension for Google Chrome lets you know about latest news of the vpn for pc before anyone elseSN Utils - Tools for ServiceNow4.9(217)Productivity tools for ServiceNow. (Personal work, not affiliated to ServiceNow)Highspot for Gmail4.8(11)Highspot naturally fits into your day-to-day workflow by integrating directly with Gmail.JumpSeat5.0(3)The enterprise on-screen guidance platform.Cyber-Ark Clipboard Extension3.8(20)Provides integration for Cyber-Ark products with the user's clipboard. (C) Cyber-Ark Software, Ltd. All rights reserved.SAML, WS-Federation and OAuth 2.0 tracer4.1(8)Trace and decode all SAML, WS-Federation and OAuth 2.0 (OIDC) messagesSAML Message Decoder4.3(32)Collects and displays SAML messagesSAML DevTools extension4.2(29)A chrome developer tools extension for viewing SAML messages in chromeSecretDownload Hitachi ID Password Manager Credential Provider by Hitachi ID
Yes, there ar a lot of different solutions but it comes down to the level of service you'd like to offer your users. You can indeed use the OWA component for allowing password changes, but, this will not work if the user's password is expired or if the user's account is locked out. It will also not work if you've issued the user a temporary password (must change on next login flag set). Thereis not much in the way of auditing available, or settings to prevent dictionary attacks and potentially allowing a malicious user to lock out your user accounts.The best solution I've found, and affordable, is Password Reset PRO from . www.sysoptools.com. I looked at a lot of solutions and the good ones (Hitachi-ID and Microsoft ILS) are about $8-$20 per user. The cheapo solutions (there are literally many of these) are NOT secure for external use, will make you install funky databases and/or client software, and are a change control nightmare. They are not designed for external use. The Password Reset PRO product was super easy to install, is extremely secure, and is easy for our users. We found it to be on the same high quality level as Hitachi or Microsoft, but without the high price, and a lot easier to install. It allows users to access / enroll even with a temp password. The enrollment process is like a lot of current banking sites where you choose an image thumb and create an access PIN or security word. Cost was about $3 per user which is excellent for a true enterprise product that is actually secure. Their support is very good and they seem to know a heck of a lot about Active Directory and security. Good luck!Hitachi ID Password Manager - Hitachi id systems-Smart phone
Volaris acquires identity management solutions company Hitachi ID Systems Investment firm Volaris Group Inc. revealed today that it has acquired identity management solutions company Hitachi ID Systems Inc. for an undisclosed price and renamed the company Bravura Security.Founded in 1992 and previously known as M-Tech Information Technology until Hitachi Ltd. acquired it in 2008, Hitachi ID offers an identity management, privileged access and password management platform in one solution. Pitched as giving users the tools and resources to manage risk and keep businesses protected, the company claims to be a reliable privileged access management provider for day-to-day operations.Hitachi ID’s offering includes the ability to optimize internal controls, improve user service, lower operating costs and strengthen network security. One feature, the ability to facilitate new business, is said to allow companies to grow and generate new revenue with the benefits of better internal processes and security.The company primarily caters to medium-sized to large organizations with an aim to stand out for each client with “customer service, innovation, adaptability and pricing.” Notable customers include Ohio National Financial Services, Nestle S.A., DocuSign Inc., General Dynamics Corp., BlueCross BlueShield, Sybase and NCR Corp.Volaris said that it had acquired what’s now Bravura Security for its mission-critical software, strong market position, experienced management team, in-depth industry knowledge and customer focus.Volaris is a private equity firm that buys various companies with an official view to “providing them with the strategic guidance and financial security required to help them be leaders in their respective markets.”“Bravura Security’s analyst-recognized market position combined with its more than 20 years of experience and global customer base made it an attractive investment for Volaris,” Carl Bruce, group leader at Volaris, said in a statement. “This acquisition positions us to strategically build out a broader cybersecurity portfolio and provides us a footprint in the growing identity and privileged access management market.”Bravura Security will continue to be led by existing Hitachi ID Chief Executive Officer Nick Brown, with the support of existing management and key personnel.The acquisition is approximately the 55th for Volaris, according to data from Traxcn. Recent Volaris acquisitions include information technology services management company Alemba, hospital bedside communications company Hospedia Ltd. and software solutions provider Advanced Management Systems Ltd.Image: Hitachi IDA message from John Furrier, co-founder of SiliconANGLE:Your vote of support is important to us and it helps us keep the content FREE.One click below supports our mission to provide free, deep, and relevant content. Join our community on YouTubeJoin the community that includes more than 15,000 #CubeAlumni experts, including Amazon.com CEO Andy Jassy, Dell Technologies founder and CEO Michael Dell, Intel CEO Pat Gelsinger, and many more luminaries and experts.“TheCUBE is an important partner to the industry. You guys really are a part of our events and we really appreciate you coming and I know people appreciate the content you create as well” – Andy JassyTHANK YOU. Looking For Hitachi ID Password Manager? Read Hitachi ID Password Manager from hitachiid here. Check all flipbooks from hitachiid. Hitachiid's Hitachi ID Password Manager looks good? Share Hitachi ID Password Manager online.
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Federated access, enrolment of security questions and biometrics, and self-service unlocking of encrypted drives. It simplifies the management of passwords, tokens, smart cards, security questions and biometrics, and in turn, lowers IT support cost and improves the security of login processes. Self-service is accesible via a full-screen or mobile web browser, from the login screen of a corporate laptop, even if off-site and off-network and even via a self-service voice phone call to an IVR system. Requester Usability Users of an IAM system often have to sign into a portal to request access rights that could not be predicted and automatically granted. Requests may be by a user for themselves or for others, such as subordinates. Regardless, the request process is daunting: there may be millions of available, requestable entitlements and business users have little hope of correctly selecting the right ones, especially as they often only have technical names. Hitachi ID Identity Manager addresses this challenge with multiple requester aids. For example, it can intercept ‘access denied’ error messages on key systems and provide users with a simple navigation to a suitable access request page. Requesters also have the option of comparing the rights of two people, to select for one user some of the rights that another already has. Finally, Identity Manager can collect users into peer groups based on information such as their department or location. Requesters are then offered “recommended entitlements” based on what’s popular among a recipient’s peers. All this is on top of more common capabilities, such as roles, search and filters applied to the entitlement catalog. Privileged Access Management The Privileged Access Management component of the Hitachi ID Suite can secure access to all kinds of sensitive accounts: administrator accounts used by people to configure and manage systems; embedded accounts used by applications and scripts to connect to services and service accounts used to launch unattended processes. It is the only product in its category with a geographically distributed, active-active architecture, which is essential to ensure service availability even during a disaster. Privileged Access Manager is designed with multiple usability aids, to compensate IT workers for giving up their cherished administrator passwords. This includes the ability to check out multiple accounts at once, to request temporary membership in security groups for existing (business) accounts and to execute commands across multiple systems at once. Sole-Source Technology Hitachi ID Systems has carved a unique niche in the IAM space through organically developed solutions. Unlike most competitors, the company didn’t have to incorporate technology from the acquisition of other companies. This approach sometimes means that it takes a bit longer to bring new capabilities to market, but it also means that Hitachi ID Systems’ solutions are more coherent, maintainable, integrated and cost-effective for customers. “What’s interesting about this process is we aren’t paying too much attention to what our competitors are doing, at least not directly. We are much more interested in what current and prospective customers have to say. The end result is that weHitachi ID Password Manager - rjrinnovations.com
Authorized Distributor Authorized Distributor Log into Windows using your regular PC/Laptop webcam Contactless Finger Vein Biometric Single Sign-On(SSO) SolutionHitachi VeinID Five is a non-invasive biometric identification solution that can scan a user’s finger vein patterns using regular PC or laptop webcams. All it takes for the user is to show their five fingers to the webcam for vein pattern capture to securely log into his personal or work computers, bank transaction systems, and any other applications without needing to touch anything or use ID cards or to remember any complex password.Get a QuoteDownload Brochure Authorized Distributor Log into Windows using your regular PC/Laptop webcam Use Your PC/Laptop Front Camera as a Password ReplacementHitachi’s VeinID Five SDK Works on any standard laptop or desktop camera with 720p or above resolution. It is capable of biometrically authenticating who you are by utilizing an ambient light spectrum to highlight the vein pattern within your fingers. Fast and easySeamless, personalized authentication in seconds with a simple hand gesture to a laptop/desktop camera, without the need for any special equipment. Highly robustIt is extremely difficult to falsify finger vein identification, making it one of the most secure forms of personal authentication biometric solutions available on the market. Completely hygienicYou can verify your ID with a wave to the camera; there is no need to touch any surface to perform finger ID authentication.Applications of Hitachi Finger VeinID FiveHitachi Finger VeinID Five SDK offers an easy and secure way for users to manage passwords and access their PC or network using their finger vein biometric with SSO solution. It can be used for personal or enterprise use and seamlessly integrates with Active Directory. Users can log in, change password, and unlock their session with just their finger vein.All this can be achieved by simply raising the hand in front of the desktop/laptop camera.Finally, It’s time to eliminate passwords; wave hello to your PC/Laptops webcam.More Secure, More ConvenientHitachi’s Finger VeinID Five leverages the next generation with advanced technology to provide a passwordless biometric login authentication experience for Desktop or Laptop computers. Finger vein pattern authentication is more secure because it is never exposed, unlike other biometric methods like fingerprint and facial. The unique patterns of user’s finger veins, M2 Finger Vein technology authenticates against a nonreplicable and permanent biometric feature, which is not affected by age or any other factors and settings.How Does It Work?Part 1: Template enrollment:The first step of Vein ID authentication requires the user to raise their hand in front of their desktop or laptop camera to capture three separate images of the user’s finger vein patterns.The Hitachi VeinID Five software extracts the attributes of individual vein patterns, creating an enrollment template that is stored. Looking For Hitachi ID Password Manager? Read Hitachi ID Password Manager from hitachiid here. Check all flipbooks from hitachiid. Hitachiid's Hitachi ID Password Manager looks good? Share Hitachi ID Password Manager online. Looking For Hitachi ID Password Manager? Read Hitachi ID Password Manager from hitachiid here. Check all flipbooks from hitachiid. Hitachiid's Hitachi ID Password Manager looks good? Share Hitachi ID Password Manager online.Hitachi ID Password Manager - PDF4PRO
Often wind up with very different solutions to problems than what we see amongst our peers — we’re often the ‘black sheep’ in the market segments where we operate,” informs Shoham. The Big Picture in IAM With a focus on innovation, Hitachi ID’s strategy has always been to expand product capabilities. For example, the company has recently added real-time integration with AD domains. This allows the company to provide access governance features and workflows at consumer scale — tens of millions of identities. It also enables interesting scenarios, such as detecting unauthorized changes to security groups and reversing those changes in near-real-time. Hitachi ID has also added full lifecycle management for groups and an accurate model of parent/child group relationships, also unique among IAM products. This means that customers can extend the same process automation and governance that was originally developed for identities to groups as well: a great value-add. "We aren’t paying too much attention to what our competitors are doing, at least not directly. We are much more interested in what current and prospective customers have to say"In the credential management arena, the company’s focus has been two-fold: first is to enable users to resolve login problems in challenging contexts—such as at the login screen of laptops while outside the office—and secondly the introduction of “value-add” features such as federated single sign-on and a personal password vault. Another part of Hitachi ID’s strategy has been to offer an all-in commercial and technical model. Going forward, the company will continue to invest in the same platform and products and services but with expanded features, improved user interfaces and more integrations. “The observation here is that you want good processes and effective tools to manage the lifecycles of all sorts of digital entities. Taking this kind of a ‘big picture’ view of IAM is a great way to ensure that organizations get the maximum benefit from their investment,” concludes Shoham.Comments
Idan Shoham, CTO & Co-Founder Hitachi ID Systems delivers industry-leading IAM solutions to medium and large organizations, including over 1200 customers and 14 million users who use them to secure access to both on-premises and cloud-hosted applications and directories. Its products are recognized as technology leaders by analyst firms. The Hitachi ID Systems office space showcases a combination of collaboration and innovation in motion. In the open concept workspace, Idan Shoham, the CTO and company co-founder works with the engineering and services teams to expand the capabilities of their identity and access management (IAM) solution portfolio and deliver robust solutions to customers. While the Hitachi ID engineering team works on technology design, development and testing, the solution delivery team engages with customers to deploy complete solutions in customer environments, at scale. Feedback from the solution delivery team to the engineering team drives ongoing innovation and new product releases, fueling the evolution of both the company and its products. A quiet workplace belies the rapid pace of innovation and customer delivery work at Hitachi ID Systems. “The work culture at Hitachi ID Systems is informal, with a flat organization and strong emphasis both on addressing customer challenges and on work/life balance for our employees,” mentions Shoham. “We collect information from many sources: first and foremost, from frequently engaging with our customers and discussing their challenges and roadmaps,” states Shoham. Hitachi ID Systems’ team also study RFP documents from prospective customers regularly, which gives them a bigger view of market trends. In addition, the company engages with analyst firms to get their take on market direction. “These are all inputs fed into our decision-making process, which mainly (re)prioritizes R&D work,” adds Shoham. What comes out is an IAM solution that meets or exceeds customer objectives. An Integrated IAM Solution The core product from Hitachi ID is its Identity Manager, which provides identity administration and access governance functionality: automation from systems of record, request/approval workflows for incremental access, access certification, role-based access control where appropriate, segregation of duties and risk scoring policies, identity and entitlement analytics and more. Perhaps uniquely in the marketplace, this product is built on a shared platform that also provides many complementary feature sets: • Full lifecycle management for security groups and mail distribution lists is included in Identity Manager. • Password Manager -- enabling users to manage their own credentials, both routinely and in the event of a login problem. Password Manager can manage passwords (obviously) but also RSA and similar hardware tokens, 2FA applications such as from Okta, Ping or Duo Security, enroll biometric samples such as voice prints, collect and distribute PKI certificates, reset PINs on smart cards and more. • Federated single sign-on via SAML -- typically into SaaS applications such as Salesforce.com or Cisco WebEx is included with Password Manager. • Privileged Access Manager -- randomizing and vaulting passwords to sensitive accounts; authenticating, authorizing and brokering user logins to managed endpoints; replacing embedded passwords in scripts and applications with secure API calls; periodically changing
2025-03-26SAP, z/OS, SaaS applications or policy enforcement, that’s a tall order which Hitachi ID’s expert team is nonetheless able to meet. Front line customer support at Hitachi ID is a team of experts, not simple note takers who follow a script. Scalability and service resilience Users demand a responsive system and IT needs the system to survive peak workloads. The Hitachi ID Management Suite meets a variety of scalability and service resiliency metrics through a combination of unique technologies. First and most fundamentally, there is an active-active replication model where multiple application servers each have their own, private database instances and where workload -- user interface sessions, API calls and workflow processes are load balanced across geographically distributed nodes. Next, work is preferentially performed in SQL stored procedures rather than in application logic, to reduce the need to serialize data in and out of the database. Finally, application code is compiled, native C++ code rather than .NET or Java, eliminating the need for sandbox VMs and improving performance by a factor of 2 (.NET) to 10 (Java). The end result of all this technology is a system that can manage up to about 20,000,000 identities while providing full governance workflows and controls. It’s also a system where real-world customers have on-boarded over 200,000 managed endpoints for PAM or process over 50,000 access requests per day or 20,000 password updates per hour. Geographic redundancy and a master-master model means that the service can survive loss of a single server or even a whole data center without human intervention. Joiners, Movers and Leavers The most fundamental feature of an IAM system is to grant access to systems and applications when people join an organization -- i.e., employees are hired, contractors start work, etc.; When the same people move within an organization -- change manager, department or location for example -- their access rights should be updated to reflect their new relationship with the organization. Finally, when people leave, their access rights should be revoked and any data (e-mail, filesystem) archived. Joiner/mover/leaver processes are notoriously complex and many organizations defer process automation until after they have completed a data cleanup. In reality, this doesn’t help: what blocks process automation is not due to inappropriate access rights but undocumented, complex processes. Hitachi ID offers a unique solution to this challenge, by offering no-cost reference implementations called “Identity Express” to customers. Identity Express encapsulates best practices business processes and can be deployed easily to replace legacy processes. This approach to process automation leads to stronger controls and improved process velocity (SLAs) while materially reducing implementation risk, cost and timelines. Shoham adds, “Reference implementations such as HR-driven hire/ transfer/fire processes for employees; request-driven start/end processes for contractors; name changes; leaves of absence; transfers across departments, locations or managers; periodic and event-triggered access reviews are all included in Identity Express.” Self-Service, Anywhere The Password Manager component of the Hitachi ID Suite manages credentials across systems and applications, including password synchronization, self-service password and PIN reset, strong authentication,
2025-04-19Service account passowords; recording user requests, approvals and activity and more. • All Hitachi ID solutions include both the ability to leverage existing multi-factor authentication solutions or - for organizations that have not yet deployed an MFA system - include an out-of-the-box MFA smart phone app. • All Hitachi ID solutions are available either for on-premises deployment and as a service. • A complementary smart phone app -- Hitachi ID Mobile Access -- is included to access the Hitachi ID solutions’ web portal even if there is no accessible, public URL. By offering so many complementary features on the same platform, which can be deployed just once (features are activated via a license file), Hitachi ID offers its customers a unique value proposition: lower TCO due to fewer products, application servers, database instances, etc. combined with simpler deployment, less required administrator training, fewer distinct version upgrades to schedule and a better user experience, as users sign into a single portal for a wide variety of access-related services: “change my password,” “resolve login problem,” “request incremental access,” “sign into a privileged account” or simply “launch SaaS login session.” Customer care Customer service and satisfaction are Hitachi ID’s top priority. This seemingly simple objective depends on many components: • A friendly user interface. In the context of access governance, this mainly means helping users to request appropriate access -- something Hitachi ID does with a recommendation system, by enabling requesters to compare the entitlements of recipients and model users and by intercepting ‘access denied’ errors on key systems such as the Windows shell or SharePoint web sites.• Accessibility from relevant contexts -- for example access to self-service password reset from a PC operating system login screen, even when that PC is a laptop and the user is away from the office, and must reset a locally cached password. • A system that is performant, to avoid user frustration waiting for their screen to refresh. • Integrations with the relevant systems, appliations, directories and other infrastructure that Hitachi ID’s customers operate -- everything from Active Directory to z/OS mainframes, Salesforce.com and Office 365 tenants and ServiceNow tickets. That’s all technology. Customer satisfaction also depends on how customers collaborate with software vendors such as Hitachi ID. With this in mind, Hitachi ID offers a fixed-price/ defined deliverables model for implementation professional services. This has the effect of transferring deployment risk from customers to Hitachi ID. It also forces customers to think carefully about deliverables, which reduces false starts and wasted effort.--> The work culture at Hitachi ID Systems is informal, with a flat organization and strong emphasis both on addressing customer challenges and on work/ life balance for our employees -->Hitachi ID also employs an industry-leading team of customer support analysts. The objective is for the randomly selected person who picks up an incoming support call to be able to resolve at least 80% of incoming inquiries. Considering that these inquiries could be in regards to anything from load balancer configuration to integration with
2025-03-27