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Exam #: MB2-631Exam name: Microsoft Dynamics CRM 4.0 Customization and Configuration Certification ExamTraining Materials:8912: Customization and Configuration in Microsoft Dynamics CRM 4.0Alternative link8912: Customization and Configuration in Microsoft Dynamics CRM 4.0Exam TopicsConfiguring Your Deployment – 28%Configuring Business UnitsConfiguring SecurityConfiguring Users and TeamsConfiguring Organizational SettingsConfiguring Multi-User Interface Language PacksConfiguring Currency Exchange RatesCustomizing Forms and Views – 12%Customizing FormsCustomizing ViewsPublishing Forms and View ChangesCustomizing Entities and Attributes – 32%Maintaining Custom AttributesMaintaining Custom EntitiesMaintaining Custom Entity IconsRenaming EntitiesTranslating Customized Entity LabelsCustomizing Relationships and Mappings– 20%Relationship Concepts1:N Relationship BehaviorCreating 1:N RelationshipsCreating N:N RelationshipsEntity MappingsMaintaining Organizations– 8%Core Concepts – Multi-tenancy and the Configuration DBManaging Additional OrganizationsImporting OrganizationsMaintaining Servers and LicensesSample Questions: MB2-631.pdf MB2-631.vceAlternative link: MB2-631.pdf MB2-631.vce=======================================Exam #: MB2-632Exam name: Microsoft Dynamics CRM 4.0 Applications Certification ExamTraining Materials:8913: Applications in Microsoft Dynamics CRM 4.0Alternative link: 8913: Applications in Microsoft Dynamics CRM 4.0Exam TopicsMicrosoft Dynamics CRM Concepts – 34%Understanding Microsoft Dynamics SoftwareMulti-lingual User Interface and Multi-currencyCustomer-centered viewUsing Microsoft Dynamics CRM for Office OutlookSales – 18%Microsoft Dynamics CRM Sales ConceptsOpportunity ManagementManaging LeadsSales Order ProcessingMarketing – 16%Planning and Creating Marketing CampaignsManaging Marketing CampaignsService Management – 18%Managing ContractsManaging CasesCreating a KnowledgebaseManaging Service QueuesService Scheduling – 14%Understanding the Service Scheduling Life CycleScheduling ServicesMaintaining Users and ResourcesSample Questions: MB2-632.pdf MB2-632.vceAlternative links: MB2-632.pdf MB2-632.vce=======================================Exam #: MB2-633Exam name: Microsoft Dynamics CRM 4.0 Installation and Deployment Certification ExamTraining Materials:8911: Installation and Deployment in Microsoft Dynamics CRM 4.0Alternative link:8911: Installation and Deployment in Microsoft Dynamics CRM 4.0Exam TopicsPlanning a Microsoft Dynamics CRM Implementation – 18%Planning for Business NeedsPlanning for HardwarePlanning for SoftwareMicrosoft Dynamics CRM Installation – 24%Understanding Installation ConceptsUnderstanding Server RolesUnderstanding SecurityUnderstanding the Software Installation ProcessMicrosoft Dynamics CRM E-mail Router – 12%Microsoft Dynamics CRM E-mail Router Configuration ConceptsConfiguring the E-mail RouterMicrosoft Dynamics CRM for Microsoft Office Outlook – 20%Installing the Outlook ClientSupporting the Outlook ClientRedeployment and Upgrading – 16%Understanding the Redeployment ProcessUnderstanding the Upgrade ProcessUninstalling and Repairing – 10%Uninstalling Microsoft Dynamics CRMRepairing Microsoft Dynamics CRMSample Questions: MB2-633.pdf MB2-633.vceAlternative links: MB2-633.pdf MB2-633.vce=======================================Exam #: MB2-634Exam name: MS CRM 4.0 Extending Microsoft DynamicsTraining Materials:8969: Extending Microsoft Dynamics CRM 4.0 8912: Customization and Configuration in Microsoft Dynamics CRM 4.0 Alternative links:8969: Extending Microsoft Dynamics CRM 4.0 8912: Customization and Configuration in Microsoft Dynamics CRM 4.0 Exam TopicsExtension Approach – 24%Choosing Extension Technology Licensing Requirements Extending the Outlook ClientSecurity ConsiderationsDeployment Considerations Web Service Programming – 24%Connecting to CRM Web ServicesUsing CRM Data TypesModifying DataQuerying DataUsing Requests and ResponseUsing MetadataException HandlingCustom Workflow Activities – 10%Creating Custom Workflow Activities Deploying Custom Workflow ActivitiesTroubleshooting Custom Workflow ActivitiesDeveloping Plug-ins – 16%Creating Plug-insDeploying Plug-insTroubleshooting Plug-ins Application Programming – 26% Customizing NavigationAdding Menus and Buttons Using IFrames Using the Form Object ModelDeploying ASP .ExtensionsSample Questions: MB2-634.pdf MB2-634.vceAlternative links: MB2-634.pdf MB2-634.vce

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